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Dermatology Services Now Available by Remote Image Technology to UnitedHealthcare Medicaid Beneficiaries in New Mexico

"Teledermatology” using online technology gives patients better access to care, and quicker diagnosis and treatment

ALBUQUERQUE, N.M. (Feb.12, 2014) – People enrolled in UnitedHealthcare’s Medicaid plan in New Mexico can now receive faster diagnosis and treatment of skin disorders and other dermatologic conditions using photo and telemedicine technology.

Primary care physicians will be able to deliver more timely diagnosis and treatment through a new service that connects dermatologists online through a secure telemedicine application.

Through the service, primary care physicians can capture the area of concern in pictures during the patient exam, and then connect with dermatologists through a secure, online application using their computer, tablet or smartphone 24-hours a day, 7 days a week. This enables physicians to more quickly diagnose and treat skin disorders, and will enhance outcomes for patients – especially for people who live in rural areas and lack access to dermatologists or other specialists. Patients can receive treatment faster and save time and money, especially in transportation costs.

“The ability of physicians to share data and information using images reduces the wait for real-time results, which can be critically important for patients – especially when you think of conditions like skin cancer in a state where the risk is high due to the number of days the sun shines in high-altitude areas,” said David Roddy, executive director of the Primary Care Health Association.

“Telemedicine now gives Medicaid beneficiaries in New Mexico the benefit of more timely care and treatment,” said Kevin Kandalaft, CEO of UnitedHealthcare Community Plan of New Mexico, UnitedHealthcare’s Medicaid business in the state. “The use of this technology helps save time and costs, and gives patients better access to care no matter where they live.”

UnitedHealthcare, a UnitedHealth Group (NYSE: UNH) company, is developing telemedicine technology, networks and benefit plan/reimbursement programs to improve access and health outcomes, and reduce costs. UnitedHealthcare offers a broad portfolio of telemedicine programs, including consumer-directed, telepsychiatry, remote home monitoring, specialty consultation and other services to assist care providers in evaluating their patients’ clinical needs.

UnitedHealthcare serves more than 310,000 people in New Mexico with a care provider network of 38 hospitals and more than 5,700 physicians statewide.

About UnitedHealthcare

UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full spectrum of health benefit programs for individuals, employers, military service members, retirees and their families, and Medicare and Medicaid beneficiaries, and contracts directly with more than 800,000 physicians and care professionals, and 6,000 hospitals and other care facilities nationwide. Globally, UnitedHealthcare serves 45 million people in health benefits and is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified Fortune 50 health and well-being company. For more information, visit UnitedHealthcare at or follow @myUHC on Twitter.


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