Consistent access to health care has been a long-standing challenge across the country. But COVID-19 has forced the health care delivery system to meet members where they are and tailor approaches to address each person’s specific physical, behavioral or social needs. These options go beyond traditional care hours and locations. And as providers continue to innovate, they will continue to provide options that better align with the needs of the individuals they serve.
Watch as Kersten Burns-Lausch, UnitedHealthcare Community & State Director of Policy & Strategy, explores how the Medicaid population is accessing care differently based on these four emerging industry trends:
- Equitable access for all populations
- Alternative care sites
- Prioritizing care in rural areas