Delivery System Reform: A Roundtable Discussion

Delivery system reform describes a variety of activities designed to change the way health care is delivered, including payment reform and changes to service delivery. These activities are driven by the goal of achieving more efficient and effective health care outcomes and improving care experiences for both providers and their patients.

In this roundtable, we explore demonstratable outcomes from these activities, how delivery system reform is redefining the relationship between providers and health plans, and the impact of COVID-19 on this trend. Watch as leaders from across UnitedHealthcare discuss how these changes are working to make health care more accessible, sustainable and equitable through COVID-19 and beyond.


Video: 2020 Medicaid Emerging Trend: Delivery System Reform

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