Dedicated to serving North Carolinians

Helping the people of North Carolina who rely on Medicaid live healthier lives

Community & State is the business segment of UnitedHealthcare that provides health care coverage for beneficiaries of Medicaid and other government health care programs. These health plans operate locally as UnitedHealthcare Community Plan.

It’s our privilege to work within the North Carolina healthcare system and the North Carolina Department of Health and Human Services to help people live healthier lives.

To continue to drive North Carolina Medicaid towards a best-in-class model we are:

  • Providing timely, integrated, whole person care delivery that drives quality population health outcomes
  • Developing innovative partnerships with stakeholders that transform care, with an emphasis on social determinants of health and behavioral health integration
  • Utilizing a data driven, localized, coordinated approach that impacts health equity through a social justice lens
  • Creating a culture of quality that lowers cost, increases member and provider satisfaction, improves outcomes, and impacts health equity

UnitedHealthcare Community & State has in-depth experience and knowledge of the Tar Heel State. We live here. We work here. Our strong local presence enables us to see the opportunities as well as the issues, so we can deliver effective solutions to address the specific needs of North Carolina.

We have the privilege of serving approximately 500,000 individuals eligible for Medicaid, Dual Special Needs Plans, and Individual Family Plans through UnitedHealthcare Community Plan of North Carolina. 

Anita Bachmann
CEO – UnitedHealthcare Community Plan of North Carolina

Increasing access to care

We strive to ensure our members have access to a high quality, affordable healthcare system. By expanding efficient and effective care close to home, we improve health outcomes for all North Carolinians.


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Promoting health equity

We’re working to advance health equity by identifying and addressing system inequities, eliminating barriers to care, and supporting a modernized Medicaid program that brings together community-based organizations to address social determinants of health and deliver culturally relevant care.

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Emphasizing person-centered care to improve population health

Our person-centered approach starts by building a trusting relationship with individuals and their families. We work to empower our members to be active participants in their own health and aim to remove barriers that stand in the way. Our highly coordinated services address physical and behavioral health needs, as well as social determinants of health including food, clothing, shelter and transportation. 

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Improving maternal health and child and family wellbeing

We are committed to innovation and collaboration that promotes accessible prenatal and postpartum care for pregnant individuals, as well as regular preventive care for all ages, from birth through adulthood. Our community and provider partnerships focus on reaching members in every corner of North Carolina and meeting their needs where they are.

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Health equity accreditation

UnitedHealthcare Community Plan of North Carolina was awarded the Health Plan Accreditation by the National Committee for Quality Assurance (NCQA) for meeting or exceeding rigorous requirements for health equity. NCQA is the National Committee for Quality Assurance, a private, nonprofit organization that Accredits and Certifies a wide range of health care organizations. 

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